Web analytics
Web Analytics is the
measurement, collection, analysis, and reporting of Internet data for the
purposes of understanding and optimizing Web usage.
The focus of web analytics is
to understand the users of a site, their behavior, and activities.
The study of
online user behavior and activities generate valuable marketing intelligence
and provides −
1.Performance measures of the
website against targets.
2.Insight on user behaviors and
needs, and how the site meets those needs.
3.Optimization ability to make
modifications to improve the website based on the results.
4.Website Modifications
5.Web Analytics Tools
An average web analytics tool
offers hundreds of metrics. All of them are interesting but only a few would be
useful for measuring the website’s performance. Focus on what is important to
get meaningful insights on your website, and start your web analytics
initiative by defining realistic and measurable objectives for your site.
In order to identify the
users, web analytics tools need to report on user sessions (also referred to as
visits). There are different techniques to identify users such as IP addresses,
user agent and IP address combination, cookies, and authenticated user.
Nowadays, the most common
user identification technique is via cookies which are small packets of data
that are usually deposited on the user’s computer hard disk when the person
visits a website.
How to Review Web Metrics?
When reviewing metrics, there are a few things to keep in mind to ensure you are encompassing the set of data that best evaluates your efficiency −
THINK PEOPLE AND PROCESS
No doubt, technology is
important, but you need to go beyond it. Take time and care to thoroughly
understand your stakeholders’ measurement needs.
SEGMENTATION
There’s more to data than
just total number of page views. Many organizations unfortunately still report
on total page views and miss out on all the non-page view interactions such as
video, downloads and rich media.
Analytics platforms such as
Google Analytics, MixPanel, Flurry and others, are very powerful and allow us
the ability to go beyond simplistic hit collection, and really dive into rich
data and patterns.
You can easily report and
derive insights with visitor segmentation, have quick visibility into buyer or
non-buyer behavior, group content by asset type, measure gated or ungated
content consumption, and with relatively ease run a cohort analysis. These are
just a few views that could be utilized while segmenting your data.
THINK VISITORS, NOT VISITS
Explore data such as where
visitors came from, what course they took between pages while on your website,
and where they spent the most (or least) time during their visit. Later, after
two or three visits they got converted to customers. With this information,
you’re able to gain increased awareness of visitors and how they interact with
your content throughout the buying cycle.
OPTIMIZE WHAT MATTERS MOST
Optimize conversions on all
things digital. Take it one notch higher and optimize on the Lifetime Value of
a customer. Put into place a system that gives you the ability to measure
behavior and interaction across multi-devices and multiple channels for (most)
users that come from mobile, web, etc.
MAXIMIZE RETURNS
You’ll maximize the return on
gathering, reporting and analyzing data, when you do so consistently. Commit to
the process and develop a list of priorities and a measurement “roadmap.” Audit
what you have periodically. Websites and mobile apps are constantly evolving,
so ensure your analytics implementation is in-line with such changes.
Web Analytics bundles the
measurement, collection, analysis and presentation of Internet data in order to
understand and optimize the use of websites. Thanks to web analytics, you can
analyze user behavior on your websites (and mobile sites or mobile apps, also
known as digital analytics) in detail. In the meantime, web analysis has become
an important element in digital marketing and website optimization. Web
Analytics is based on the data collected by visitor measurement tools such as
AT Internet's Analytics Suite.
Digital Analytics:
Digital
Analytics includes collecting, measuring, analyzing, visualizing and
interpreting digital data that determine behavior ...
Analytics Suite: The
Analytics Suite is the digital analytics solution from AT Internet. It includes
a number of built-in collection app.
Analyze your web and mobile
traffic. Understand user behavior. Optimize your business by making quick and
effective decisions.
What does Web Analytics really mean?
Web
analytics is a set of strategic methodologies implemented to maximize online
and e-commerce activities. Web analytics extracts and categorizes qualitative
and quantitative data to identify and analyze on-site and off-site patterns and
trends. Analytic techniques and requirements vary according to organizational
requirements.
Web analytics services may be
supplemented with related sources, including email marketing response rates,
direct mail, sales and website performance data.
Web
Analytics studies reveal the following Web trends and patterns:
- User
viewpoints and opinions.
- Website
traffic, links and page views related to products and services
- Offline and online website experiences via blogs, news and audio/video.
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8 Comments
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